Privacy Policy
Effective Date: 1st July 2024
1. Introduction
Welcome to Travela.co.ke. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using our site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and other contact details you provide when booking or contacting us.
Payment Information: Payment details for transactions, processed securely by our payment providers.
Usage Data: Information about your visit to our site, including IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience and analyze site usage.
3. How We Use Your Information
We use the information we collect for various purposes, including:
Processing transactions and bookings.
Improving our website and services.
Communicating with you regarding your bookings or inquiries.
Sending promotional materials, if you have opted in.
Analyzing usage trends to enhance user experience.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: To facilitate transactions and bookings, we may share your information with third-party vendors and payment processors.
For Legal Compliance: We may disclose your information if required by law or to protect our rights.
With Your Consent: We may share information if you have given us explicit consent to do so.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of receiving promotional communications from us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective when they are posted.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@travela.co.ke
Phone: +254 731 345 345
Address: 2nd Floor, Zuhura Place